Growing faster everyday, Riverside is the twelfth largest city in California. Serving thousand of citizen’s everyday, they have to make sure that they can keep up with the growing demands of their community. Riverside City is dedicated to keeping quality at its peak with all they provide, including their customer service. Bill Pay options are no different. This is why they offer a broad range for you to be able to pay your bill with out having to worry each month.
Riverside CA Utilities Bill Pay Options
Riverside CA Utilities Bill Pay Online
Riverside City offers you the convenience to pay your bill online riversideca.gov. You have two options when you chose to pay online. You can sign up for an account or you can make a one-time payment. If you choose to sign up for an online account, you will have the ability to manage your account in several ways. From being able, to view your past and current usages to managing payment options.
When you sign up for an online account there are no fees for using the service. Enrollment is simple and only takes a few minutes to complete. You will need to have your account number, which can be located on your current utility bill. You will also need to provide the company with a current email address, and your checking information, if you wish to add a payment method. You do not however have to add this if you chose not to. If you do not wish to create an account and simply would like to make a one-time payment you can do that as well.
To make a one-time payment you will need to provide your account number, your payment amount and your customer information.
This includes your name and your email address you provided the company. After you have filled in the appropriate fields, you will then need to select your payment method. A very simplified way to pay your utility bill with Riverside and is free to use.
Riverside CA Utilities Bill Pay in Person
If you chose, you can pay your utility bill in person riversideca.gov. Riverside has two customer service locations that are always available to serve your needs. The office hours and days of operations vary by location so be sure to check before visiting.
- Utilities Plaza hours are Monday through Friday from 9 to 6 and Saturday from 9 to 1. The office is closed on Sundays. The office is located at 3460 Orange Street Riverside, CA 92501
- Customer Resource Center’s office hours are Monday through Friday from 9 to 5. They are not open on Saturday and Sunday. They are located at 3025 Madison Street.
Call Customer Service
If you would like to make a payment over the phone one of Riverside’s customer service agents would be glad to assist you. You can make a payment over the phone using your credit or debit card. This is not a 24-hour line. You can reach customer service between the hours of 7 a.m. and 7 p.m Monday through Friday and between 8 and 5 on Saturdays. They are closed on Sundays.
Direct Riverside CA Utilities Bill Payment
If you chose, you can have a checking or savings account set up for Direct Payment. This allows Riverside to withdraw the amount due on the due date from your checking or savings account. This method frees you up from having to worry about sending off your bill each month, buying stamps, or wondering if its going to make it in time. You can fill out the form online and print it out then return it to Riverside Utilities or Print it out and Fill it in and then send it. Either way you chose will be ok. You must send a voided check with your next payment. Please be sure to continue to pay your bill as you normally would until you are fully aware that the direct payment is in effect. This will avoid any negative actions such as late fees or disconnections from occurring. After filling out your form, you can mail it to:
Thirty Nine Hundred Main Street
Riverside California 92522
Riverside CA Utilities Bill Pay By Mail
When Riverside sends your bill in the mail, you can simply return it with your payment. If you want to pay your bill using a credit card you can simply fill out the information on the back of the stub and return it. Riverside will do the rest. Otherwise, you can send your check or money order payment back to the company with your stub. Be sure to write your account information on the stub for faster processing.